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Delivery & Returns

 

Delivery:

We recognise the importance of getting your order to you fast. That's why we always aim to despatch same day for all orders received before 3pm. Orders placed after 3pm may be despatched on the next working day.

As soon as the order is completed, you will receive a tracking number via email so you can track your order online. Our consignments are sent on a trackable service, giving you peace of mind.

There are several services to choose from when you place your order, so please select the most convenient for yourself. Our website may remove some services dependent on the size of your item(s) in order to ensure that we can offer you the best possible price.

Standard UK Delivery Charges:

        EU Consumer rights directive, consumers in the UK now have 30 days to exercise their right of withdrawal from a distance contract or off premises contract (including internet sales) without the need to justify and at no cost (except supplementary costs).
      • Royal Mail 48 = From £1.99
      • Royal Mail 24 = From £2.99
      • Next Day Courier - Order value up to  £74.99 = £4.99
      • Next Day Courier - Order value  £75.00+  = FREE!*
      • Saturday/Sunday Next Day Courier: As above + £4.99 surcharge (please call to book*)

*Saturday and Sunday UK deliveries are guaranteed before 1pm. Please contact us for a price, as a surcharge may apply, depending upon delivery address and the weight of your order. 

 

EU & International Delivery Charges:

      • Ireland, France & Germany = From £4.99*
      • Greece, Italy, Spain, Europe & EU = From £5.99*
      • America, Asia, Australia & Rest of World = From £7.99*

* All international charges are confirmed at checkout, quotes can also be obtained from the basket screen once you have added items to your cart. Please note that charges vary based on the dimensions and weights of your items.

 

 

 

Delivery & Returns

 

Returns:

We are happy to refund / replace any items which are returned to us within 30 days of you receiving your order, as long as all original packaging is in tact and in a resaleable condition. Items should be returned to the address on our contact us page.

Any returns after this time may be eligible for a refund or replacement - please contact us if the 30 days has passed.

Click here to see our full Terms & Conditions.

 

Saturday & Sunday Deliveries:

We've recently arranged fantastic rates on Saturday and Sunday deliveries from just £4.99 + VAT - provided by our couriers DPD and Interlink Express. In addition to weekend deliveries (and just like our standard delivery service) our weekend services also benefit from a 1 hour delivery window, which is informed to you by SMS or email prior to 7am on the planned day of delivery.

Best of all you can take advantage of this service up to 4pm on the Friday - and still receive your delivery on Saturday or Sunday (whichever day is preferred by you!). Our team are working hard to integrate this into our new website, but whilst we complete this work; if you require a Saturday or Sunday delivery then please contact our offices to upgrade! Please see the info on the contact us page to get in touch.

 

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